Another giant of Joomla, Jomsocial is no longer ‘risk free’.
Jomsocial is a widely used social networking application for Joomla. It has recently been taken over by a new company which has pulled the $1 30-day trial soon after its takeover, and more recently removed its ‘try risk-free’ statement from its website.
Jomsocial is an application that is known for the multitude of bugs and its rather lack-lustre support. The demo on the website is basic at least and does not give you the opportunity to see how it interacts with other Joomla! addons.
There is a refund policy, but there is so much small-print that it is pretty much worthless. some of the small print includes “You’ve decided JomSocial is “Not what I need”” – how would you know if its what you need without trying it on your own website?
“You experience script conflicts with other 3rd party software connected to or installed on your Joomla website (Templates, Components, Modules, and Plugins).” Again, there is no possible way to know this without first installing the product
If you have a technical problem, you have to consult the support forum, where replies can be too slow and sometimes not relevant. Fixes often require you to delve into the code to make bug fixes and fiddle with uploading the files via FTP.
Its a shame Jomsocial have taken this approach and we can only hope that they work on updating their refund policy very soon.